Some Companies Create Their Own CRM Software Using Outside Consultants

question 62

True/False

Some companies create their own CRM software using outside consultants and their own IT staffs.

---

Definitions:

Total Surplus

The sum of consumer and producer surplus, representing the total benefit to society from a market transaction.

Equilibrium

The state in a market where supply equals demand, leading to a stable price for a given good or service.

Consumer Surplus

The difference in what consumers think to pay for a good or service and the actual amount they pay.

Equilibrium

A condition where the supply and demand in the market are equal, leading to stable prices.