Effective Customer Focus Practices Include All the Following,except

question 9

Multiple Choice

Effective customer focus practices include all the following,except:

• A) having innovation at the forefront of organisational efforts
• B) having staff pursue sustainable practices and outcomes
• C) ensuring that information about current and future requirements of clients is effectively hidden inside the organisation
• D) building personal bonds between the customer and the organisation
• E) All of these choices.

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Definitions:

Thermal Protection Tiles

Materials used on spacecraft exteriors to protect against high temperatures during re-entry into Earth's atmosphere.

Degrees Of Freedom

The number of independent values or quantities which can be assigned to a statistical distribution or a system without violating any constraint.

Catalysts

Substances that increase the rate of a chemical reaction without themselves being consumed in the process.

Reaction Times

The amount of time taken to respond to a stimulus or task.