[Solved] 'Building personal bonds','having a client focus' and 'pursuing sustainable practices and outcomes' are all practices considered part of quality management. Assumption Of The Risk: A defense whereby the defendant must prove that the plaintiff voluntarily assumed the risk the defendant caused. Res Ipsa Loquitur: A doctrine in tort law implying negligence inferred from the nature of an accident or injury, without direct proof. Direct Evidence: Information or testimony that directly proves a fact, without needing inference or assumptions. Communications Decency Act: A section of United States law primarily aimed at regulating pornography on the Internet, with broader implications for online speech and liability protections for Internet service providers.