Each of the Following Are Considered Quality Management Practices,except

question 51

Multiple Choice

Each of the following are considered quality management practices,except:

• A)bringing the voice of the customer into every corner of the organisation
• B)reducing all forms of organisational waste
• C)a focus on process controls
• D)A and B.
• E)A,B and C.

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Definitions:

Control Group

In an experiment, the group that does not receive the treatment and is used as a benchmark to measure how the other tested groups do.

Experimental Group

In research, a group of subjects who are exposed to the variable under investigation, contrary to the control group, to assess the effect of that variable.

Treatment Group

A group of participants in an experiment that receives the intervention or treatment under investigation.