Effective Customer Focus Practices Include All the Following,except

question 41

Multiple Choice

Effective customer focus practices include all the following,except:

• A) minimising customer dialogue
• B) having innovation at the forefront of organisational efforts
• C) building personal bonds between the customer and the organisation
• D) having staff pursue sustainable practices and outcomes
• E) All of these choices.

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Definitions:

Passive

A term describing a lack of action or initiative, often allowing things to happen without trying to change the outcome.

Negative Client Feedback

Criticisms or expressions of dissatisfaction from clients regarding a service or product.

Marketing Department

A division within a company responsible for developing and implementing strategies to promote and sell the company's products or services.

Connotative Meaning

All the associations and feelings evoked by a word.