In What Way Did IDEO Study the Needs of the Nurses

question 46

Multiple Choice

In what way did IDEO study the needs of the nurses and patients at Kaiser?

• A)They shadowed nurses, sought feedback, and made observations.
• B)They interviewed the key stakeholders.
• C)They reviewed all nurse and patient complaints.
• D)They interviewed patients.

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Definitions:

Comprehensive

Inclusive, covering all or nearly all elements or aspects of something.

Categorizing

Categorizing involves assigning items, individuals, or concepts into groups based on shared characteristics or criteria to organize and simplify information or data.

Collective Identity

The shared sense of belonging to a group, characterized by common interests, experiences, or convictions.

Common Culture

The shared values, norms, behaviors, and artifacts that characterize a group or society.