Why Is Empathy an Ethical Challenge

question 2

Multiple Choice

Why is empathy an ethical challenge?

• A)Once you experience a situation from another's point of view, it is difficult to ignore it.
• B)It may get too close to another's emotions.
• C)It requires asking questions and engaging in another's life.
• D)It requires you to deal with others that may not have your resources.

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Definitions:

Pricing

The process of determining the value that will be charged for goods or services offered to customers.

Employing Mystery Shoppers

A strategy used by businesses involving undercover shoppers hired to evaluate customer service, product quality, and overall experience discreetly.

IKEA

A multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, and home accessories, among other goods and home services.

Neuromarketing

A field of marketing research that studies consumers' sensorimotor, cognitive, and affective response to marketing stimuli using neuroscience technology.