A Case Manager Who Is Presenting on Behalf of a Client

question 4

Multiple Choice

A case manager who is presenting on behalf of a client should monitor him-or herself for:

• A) ​Nervousness
• B) ​Defensiveness
• C) ​Ability to establish rapport
• D) ​Reciprocity

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Definitions:

Conversion Costs

The combined total of direct labor and manufacturing overhead costs that are incurred to convert raw materials into finished products.

Period Costs

Expenses that are not directly tied to the production process and are expensed in the accounting period in which they are incurred, such as salaries and utilities.

Product Costs

Expenses directly tied to the production of goods or services, including labor, materials, and overhead costs.

Statement of Cost

A detailed report outlining the total costs associated with the production or procurement of goods and services, including materials, labor, and overhead.