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Define online trust.How can trust be increased in EC?
Health-care Professionals
Qualified individuals who provide preventive, curative, promotional, or rehabilitative health care services in a systematic way to people, families, or communities.
Overworked
The condition of working excessively long hours, leading to stress and fatigue.
Anger
A strong feeling of displeasure or hostility that arises as a reaction to a perceived wrong, frustration, or threat.
Kubler-Ross's Typology
A theoretical model that outlines five stages of grief experienced by individuals facing terminal illness or loss: denial, anger, bargaining, depression, and acceptance.
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