Examlex
________ outline those things that an organization must excel at to be successful in their market space.
Balking
The phenomenon where individuals in a queue decide not to enter the queue or leave before being serviced upon assessing the wait time to be too long.
Balking
The phenomenon where customers decide against entering a queue or a service line due to its length or waiting time.
Reneging
The act of going back on a promise, obligation, or deal.
Probability
An indicator of how likely it is that an event will happen, represented as a number ranging from 0 to 1.
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