Exhibit 13-3A Credit Union Has a Small Branch in Which

question 16

Essay

Exhibit 13-3A Credit Union has a small branch in which a single customer service representative serves the needs of customers who arrive at an average rate of 24 per hour. The service representative can typically handle 30 customers per hour. Based on an analysis of historical data, it is reasonable to assume that customer interarrival times and service times are exponentially distributed. Assume that all arriving customers enter the branch, regardless of the number already waiting in line.
-Refer to Exhibit 13-3. What is the average length of the waiting line?

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Definitions:

Summary

A concise or comprehensive synthesis that presents the main points or highlights from a longer piece of writing or series of events.

Conclusion

The final part of something, typically a document, project, or speech, summarizing the main points or outcomes.

Cognitive Functioning

The mental processes involved in perception, thinking, reasoning, and remembering that influence how an individual learns and understands the world.

Obsessional Thinking

A form of intrusive thought that is unwanted, persistent, and often linked to anxiety or OCD.