When an Individual Works to Create a Particular Impression by Carefully

question 3

Multiple Choice

When an individual works to create a particular impression by carefully controlling his or her behavior in an effort to create that desired image, _____ has been utilized.

• A)the behavioral assessment
• B)the NEO-PI
• C)impression management
• D)the 16PF

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Definitions:

Refers

The act of directing someone to a different source or person for information, help, or action.

Referral

The action of directing someone to a different person or place for information, help, or action, often leading to new business opportunities.

Prequalified Customer

A potential customer who has been assessed and deemed likely to purchase a product or service based on certain criteria or behaviors.

Telemarketing Agent

A professional who utilizes telephone communication to market goods or services, often employed in call centers or by marketing firms.