A Unit Manager of a 25-Bed Medical/surgical Area Receives a Phone

question 22

Multiple Choice

A unit manager of a 25-bed medical/surgical area receives a phone call from a nurse who has called in sick five times in the past month.He tells the manager that he very much wants to come to work when scheduled but must often care for his wife,who is undergoing treatment for breast cancer.According to Maslow's need hierarchy theory,what would be the best approach to satisfying the needs of this nurse,other staff,and patients?

• A) Line up agency nurses who can be called in to work on short notice.
• B) Place the nurse on unpaid leave for the remainder of his wife's treatment.
• C) Sympathize with the nurse's dilemma and let the charge nurse know that this nurse may be calling in frequently in the future.
• D) Work with the nurse, staffing office, and other nurses to arrange his scheduled days off around his wife's treatments.