Excellent Leaders Need to Have or Develop the Skills of Empathy

question 12

Multiple Choice

Excellent leaders need to have or develop the skills of empathy and expressiveness when dealing with others in the workplace.This is also known as understanding and managing own feelings and emotions as well as discerning the emotions of others.What is this an example of required by good leaders?

• A) Social awareness
• B) Self-awareness
• C) Emotional intelligence
• D) Intellectual ability

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Definitions:

Cash Discount

A deduction from the invoice price offered by a seller to encourage prompt payment by the buyer.

Payment Terms

The conditions under which a seller will complete a sale, typically specifying the period allowed to a buyer to pay off the amount due.

Invoice

A document issued by a seller to a buyer indicating the products or services provided, their quantities, and the agreed prices for products or services the seller has provided but not yet been paid for.

Debt

Money owed by one party to another.