At the End of a Shift,the Charge Nurse Shares with the New

question 19

Multiple Choice

At the end of a shift,the charge nurse shares with the new nurse she had done an excellent job with a difficult patient that day.The new nurse was upset by the way the family of the patient had treated her.She shared her feeling with the charge nurse.The charge nurse offered to change the assignment the following day.What is the charge nurse displaying?

• A) Emotional intelligence
• B) Comportment
• C) Compassion
• D) Management of conflict

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Definitions:

Recall Task

A cognitive process involving the ability to retrieve information or experiences from memory.

First Graders

Children who are in the first grade of school, typically aged six or seven, and are in the early stages of formal education.

Specific Learning Disability

A disorder in one or more of the basic psychological processes involved in understanding or using language, spoken or written, that may manifest in an imperfect ability to listen, think, speak, read, write, spell, or do mathematical calculations.

Spatial Reasoning

The capacity to understand, reason, and remember the spatial relations among objects or space.