Jill Is the Head Nurse on a Unit in a Large

question 11

Multiple Choice

Jill is the head nurse on a unit in a large hospital.Two of the staff nurses are constantly arguing and blaming each other,and a resolution has not occurred in months.To solve the existing conflict,which is the most creative conflict resolution?

• A) Avoiding
• B) Competing
• C) Compromising
• D) Collaborating

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Definitions:

Work Behavior

The actions or conduct of an employee within a workplace setting, affecting productivity and workplace harmony.

Complex Statistical Analyses

The application of advanced statistical methods and techniques to analyze large and/or complicated data sets to uncover patterns, trends, and insights.

Task Inventories

Comprehensive listings of tasks and responsibilities associated with specific jobs, used for job analysis, training, and performance evaluation.

Position Analysis Questionnaire

A standardized tool used in human resource management to evaluate the job duties and requirements of a position by analyzing various factors related to the job.