Two Nurses Approach Their Manager About a Conflict Regarding the Next

question 15

Multiple Choice

Two nurses approach their manager about a conflict regarding the next month's schedule.The nurses are talking loudly and at the same time.The manager most effectively uses communication skills to resolve the conflict by:

• A) taking both nurses aside, separately and then together, and charging them with resolving the problem without her direct intervention.
• B) listening to each nurse speak to the other without interruption and asking clarifying questions to help them resolve the issue themselves.
• C) separating the nurses, instructing each to decide how the problem can be resolved, and meeting with them the next day.
• D) calling an emergency scheduling committee meeting and asking volunteers to resolve the conflict between the two nurses.

Learn about the peer-review process and its role in research publication.

Understand the structure and purpose of a research proposal.

Recognize the significance of statistical analysis in interpreting research results.

Identify the importance of professional meetings for presenting research findings.

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Definitions:

Dividend Policies

Strategies and guidelines that a company uses to decide the size and pattern of cash distributions to its shareholders over time.

Debt Policies

Guidelines or strategies that govern how a company or government manages its debt, including borrowing practices and repayment schedules.

Financial Plan

A document detailing an individual's or organization's current financial status and long-term monetary goals, along with strategies to achieve those goals.

Dividend Payout Ratio

A financial metric that shows what percentage of a company's net income is distributed to its shareholders as dividends.