John Notes That the Next Section Is Specific to the Organizational

question 13

Multiple Choice

John notes that the next section is specific to the organizational philosophy and has a 4-point ordinal scale that describes performance from "always meets expectations" to "does not meet expectations." This type of evaluation is most commonly known as:

• A) a behavior-anchored rating scale.
• B) management by objectives/learning goals.
• C) the forced distribution scale.
• D) a graphic rating scale.

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Definitions:

Irate Customer

A consumer who is extremely angry or frustrated, often resulting in complaints or confrontations.

Greatest Strength

An individual's most significant attribute or skill that sets them apart from others or provides the greatest advantage in a particular context.

Greatest Weakness

A personal trait or aspect of one's professional skills that is less developed compared to others and may affect performance.

Workaholic

A person who compulsively works hard and long hours, often to the detriment of their personal life.