The Chapter Suggests That If You See Audience Members with Confused

question 60

Multiple Choice

The chapter suggests that if you see audience members with confused, puzzled, or frustrated expressions you should _____.

• A)mention what you observed and promise to address questions at the end
• B)make adjustments accordingly
• C)take a break and discreetly ask the audience members for their input
• D)take a break and ask a colleague for their opinion

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Definitions:

Society of Worldwide Interbank Financial Telecommunications

An international organization that provides a network for financial institutions globally to send and receive information about financial transactions.

Client Accounts

Financial accounts held by a financial institution on behalf of its clients, often used for the safekeeping of money, securities, or other assets.

Unbalanced Value Flow

A situation in a business process where the value output is not proportional to the value input, leading to inefficiencies or waste.

Potential Risk

The possibility of a negative event occurring, which could lead to harm or loss.