What Are the Key Dimensions Along Which Groupware and Other

question 30

Essay

What are the key dimensions along which groupware and other collaboration tools are distinguished?

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Definitions:

Use Indirect Requests

The practice of conveying desires or demands in a less explicit and more subtle manner, often to be polite or to avoid conflict.

Information Load

The volume of information available to a person at any given time, which can affect decision-making and cognitive processes.

E-Mail Software

E-mail software is a computer application used for sending, receiving, storing, and managing electronic mail messages.

Active Listening

Listening attentively and responding to others in a way that improves mutual understanding.