Which of the Following Is a Main Objective of Customer

question 52

Multiple Choice

Which of the following is a main objective of customer relationship management applications focusing on downstream information flows?

• A) to track global spending on suppliers
• B) to encourage the bullwhip effect
• C) to develop demand forecasts
• D) to portray a positive corporate image
• E) to collaborate demand and production planning

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Definitions:

Corporate Cults

Intense organizational cultures that demand a high degree of loyalty and commitment from employees, often leading to an environment where dissent is discouraged.

Organizational Behavior

The study of how individuals and groups act within the contexts of organizations, analyzing their behaviors and interactions.

Organizational Socialization

The process through which new employees learn the necessary knowledge, skills, and behaviors to become effective organizational members.

Employment

A formal relationship between an individual and an organization or another individual, where the former provides labor in return for compensation.