Systems That Are Used to Interact with Customers and Run

question 94

Multiple Choice

Systems that are used to interact with customers and run a business in real-time are called ________ systems.

• A) tactical
• B) strategic
• C) operational
• D) informational
• E) executive

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Definitions:

Biological Influences

Factors related to genetics, anatomy, and physiology that affect human behavior and characteristics.

Social Cognition

Refers to the processes involved in understanding, interpreting, and responding to the social world.

Economic Behavior

The study of how individuals, businesses, and governments make decisions about allocating resources to satisfy their needs and desires.

Psychoanalytic Theory

A theory of human psychology that posits unconscious motives and childhood experiences are central to personality development and behavior.