Which of the Following Is a Component of an Operational

question 94

Multiple Choice

Which of the following is a component of an operational customer relationship management (CRM) system?

• A) sales force automation
• B) data warehouse
• C) enterprise resource planning system
• D) data mining and visualization
• E) business intelligence

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Definitions:

Eysenck's Model

A theory of personality proposed by Hans Eysenck, focusing on three dimensions: extraversion/introversion, neuroticism/stability, and psychoticism.

Goodness Of Fit Model

A conceptual framework suggesting that well-being and developmental outcomes are a result of the compatibility between an individual's temperament and the characteristics of their environment.

Anxious

Experiencing worry, unease, or nervousness, typically about an imminent event or something with an uncertain outcome.

Novel Situations

New or unfamiliar circumstances that require individuals to adapt or respond without relying on previous experience.