What Is a Formal Complaint by an Employee or by the Union

question 44

Multiple Choice

What is a formal complaint by an employee or by the union that management has violated some part of the contract?

• A) contract complaint
• B) grievance
• C) union arbitration
• D) formal mediation

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Definitions:

Mechanistic Approach

A framework in organizational design that emphasizes structured and controlled processes, with a clear hierarchy and rigid division of labor.

Job Satisfaction

The level of contentment employees feel about their work, which can affect their performance, productivity, and willingness to stay in their jobs.

Personnel Utilization

The effective and efficient use of human resources within an organization to achieve its objectives.

Mental Stress

The psychological strain or tension that arises from demanding circumstances, often leading to a range of emotional and physical responses.