The Nurse Manager Understands That the Three Ps Associated with Client

question 21

Multiple Choice

The nurse manager understands that the three Ps associated with client education include philosophy,priority,and performance.Effective client education programs start with a shared philosophy that such programs are worth the investment.Evidence of a philosophic commitment to client teaching is best represented by:

• A) Investing time and energy in teaching clients.
• B) Developing teaching skills among the nursing staff.
• C) Assuming that clients lack the knowledge they need.
• D) Having a teaching checklist on clients' charts.

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Definitions:

Banner Health

A large non-profit healthcare system in the United States that operates hospitals and other health services facilities.

Call Center

A centralized department to which phone calls from current and potential customers are directed for handling queries, issues, and information requests.

Buyer Power

The ability of consumers or purchasing entities to dictate terms and influence prices and quality in the market.

Social Computing

involves the use of computing technologies to support social behavior and social interactions, creating or recreating social conventions and social contexts through technology.