A Number of Changes Are Introduced to a Unit,including Changes

question 19

Multiple Choice

A number of changes are introduced to a unit,including changes to familiar clinical procedures and the use of PDAs to enable bedside documentation.You,as unit manager,anticipate which of the following will contribute most to complexity compression?

• A) Meaning of the change
• B) Introduction of new technology
• C) Previous experiences with change
• D) Confidence of the leader in the value of the change

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Valid

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