Which of the Following BEST Describes ISO 9000

question 106

Multiple Choice

Which of the following BEST describes ISO 9000?

• A) The concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
• B) The redesigning of business processes to improve performance, quality, and productivity
• C) A program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
• D) A certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
• E) The process of evaluating all work activities to determine the value they add for customers

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Definitions:

Contingency

The possibility that an event may occur, dependent on the fulfillment of certain conditions or the occurrence of another event.

Meat Powder

A powdered form of meat used primarily as a dietary supplement or in food processing.

Negative Contingency

A relationship where the occurrence of one behavior decreases the likelihood of another event or behavior.

Signaled Shock

A procedure in conditioning experiments where a signal or cue is given before an aversive stimulus, such as a shock, to study learning and anticipation.