Organizational Citizenship Reflects the Ability of a Behavior to Detract

question 86

True/False

Organizational citizenship reflects the ability of a behavior to detract from,rather than contribute to,organizational performance.

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Definitions:

Mirror-image Perceptions

The concept in conflict resolution that suggests parties in conflict tend to view themselves in entirely positive terms and the opponent in negative ones, mirroring negative views of each other.

Reciprocity Norm

A social norm that suggests people should return the kind of behavior they receive from others.

Social Traps

Situations in which individuals or groups prioritize immediate gains or benefits, leading to long-term negative outcomes for themselves or others.

GRIT

A psychological trait based on an individual's passion for a particular long-term goal or end state, accompanied by a powerful motivation to achieve their respective objective.