Which of the Following Includes the Tangible and Intangible Features

question 74

Multiple Choice

Which of the following includes the tangible and intangible features that characterize a service?

• A) Process selection
• B) Service process design
• C) Product life cycle
• D) Benefits
• E) Service value package

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Definitions:

CD

Can refer to a "Compact Disc" used for storing digital data or "Certificate of Deposit" in finance; context needed for specific definition.

Inference Forms

Patterns or structures of logical reasoning where conclusions are drawn from a set of premises.

MP

Short for "Member of Parliament," a representative elected to participate in the legislative process of a parliamentary democracy.

Inference Forms

Specific patterns of reasoning that are used to derive conclusions from premises.