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Ursula Is an Excellent Salesperson, but Does Not Get Along

question 51

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Ursula is an excellent salesperson, but does not get along well with other employees.Her supervisor, however, rates her highly on the dimension of "works well with others." The supervisor is most likely guilty of a


Definitions:

Psychological Capacities

The potential an individual has to perform mental activities, which can include thinking, reasoning, and understanding.

Performance Improvement

The process of analyzing and enhancing organizational or individual performance through various strategies and interventions.

Positively Oriented

Having an optimistic outlook or approach towards life and its challenges.

Psychological Capacities

The mental abilities and processes that contribute to an individual's cognitive functioning and emotional well-being.

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