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Which of the following is NOT one of Deming's 14 Points for Improving Management's Productivity?
Free Cash Flow (FCF)
The cash a company generates after accounting for cash outflows to support operations and maintain its capital assets.
Operating Expenses
These are costs associated with the day-to-day operations of a business, excluding costs of goods sold, taxes, and interest expenses.
Taking Deposits
The act of receiving funds from customers, under the agreement that the funds will be returned or made available for withdrawal upon the customer's request.
Insurance Companies
Businesses that provide coverage, compensating policyholders for losses in exchange for premiums.
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