The Importance of Communication

question 113

Multiple Choice

The Importance of Communication
Employee morale has declined over the past few months among employees at Manufacturing Resources International, a multimillion-dollar company that focuses on the export of laser technology to various countries.Company management feels that employees and managers alike need a refresher course on proper communication.John has been hired as a consultant to analyse the situation and make recommendations to the company's senior management.
-Refer to The Importance of Communication (Scenario) .Keith, a new manager at the company, was a bit confused about the employees communicating with their managers.He asked John to explain with an example.John replied that examples of ________ communication include performance reports prepared by employees, suggestion boxes, employee attitude surveys and grievance procedures.

• A)upward
• B)lateral
• C)downward
• D)virtual
• E)diagonal

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Definitions:

Fair-Value Allocations

The process of assigning fair values to different assets and liabilities when a company is acquired, as part of the purchase price allocation.

Net Income

The net income a business earns following the deduction of all costs and taxes from its gross revenue.

Dividends

Profit payouts by a corporation to its shareholders, usually as a method of distributing earnings.

Initial Value Method

An accounting approach for investments where the investment is recorded at its original cost without subsequent adjustments for changes in market value.