If a Trainer Wants to Ensure That She Is Following

question 3

Multiple Choice

If a trainer wants to ensure that she is following the 70-20-10 model, how much formal training should she be providing to employees?

• A) 70 percent
• B) 20 percent
• C) 10 percent
• D) 30 percent

---

Definitions:

Close the Sale

The process of confirming an agreement with a customer to purchase a product or service, finalizing the transaction.

Furniture Store

A retail outlet that specializes in selling furniture and related accessories for home or office environments.

Visual Aids

Tools used to enhance the understanding or clarity of information presented, such as charts, graphs, videos, or slides.

Sales Process

A sequence of steps or activities undertaken by a business to move a potential customer from initial contact to the final sale of a product or service.