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As explained in theChapter-opening vignette, MW Canada introduced the Technical Skills Certificate Program (TSCP) to its workforce in an effort to accomplish which of the following?
American Participants
A term often used in research studies indicating the individuals taking part in the study are from the United States.
Social Cues
Nonverbal or environmental signals that are interpreted by individuals to guide their social interactions.
Ultimate Attribution Error
Tendency to attribute bad outgroup and good ingroup behaviour internally, and to attribute good outgroup and bad ingroup behaviour externally.
Scapegoating
The practice of unfairly blaming an individual or group for problems or negative outcomes, often to divert attention from the real causes.
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