Most Customers Never Complain to the Business; in Fact, for Every

question 4

Multiple Choice

Most customers never complain to the business; in fact, for every complaint that a company receives, there are ________ other complaints that go unspoken.

• A)2
• B)7
• C)10
• D)17

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Definitions:

Flexible Work Schedule

A flexible work schedule is an arrangement that allows employees to vary their working hours and sometimes locations, aiming to balance work and personal commitments more effectively.

Reasonable Accommodation

Attempt by employers to adjust the working conditions or schedules of employees with disabilities or religious preferences

Pay Equity

The principle of providing equal pay for work of equal value, aiming to eliminate gender and other discriminatory pay gaps.

Employment Equity

Policies and practices aimed at leveling the employment field for minorities, women, and disadvantaged groups by ensuring equal opportunities, eliminating barriers.