To Be Successful Online, Small Companies Must Create Web Sites

question 50

Multiple Choice

To be successful online, small companies must create Web sites with features that appeal to experienced Web shoppers, such as ________.

• A)simple navigation and customer reviews
• B)solid security and quick access to product information
• C)videos and blogs
• D)the successful Web site will include all the above

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Definitions:

Collective Bargaining Process

A negotiation process between employers and a group of employees aimed at reaching agreements to regulate working salaries, working conditions, and other aspects of workers' compensation and rights.

Grievance Procedure

A formalized procedure for resolving disputes if the parties have a disagreement regarding the interpretation of a term of the collective agreement.

Preparation

The act or process of making ready or being made ready for use or consideration.

Conciliation

A method of dispute resolution where a neutral third party assists the disputing parties in reaching a voluntary agreement.