When Jan and Detmar Wolcinski Bought Their 152-Year-Old House, They

question 45

Multiple Choice

When Jan and Detmar Wolcinski bought their 152-year-old house, they began remodeling it with one goal in mind - opening a bed and breakfast inn. The Chadwick Inn has exceeded the Wolcinski's expectations in its first year of operation, but now some neighbors are starting to complain about the increased traffic in their neighborhood and the late hours some of the Inn's guests keep. The Wolcinski's greatest challenge in the near future is most likely ________.

• A)convincing the local historical preservation board that the modifications they made to the house are in keeping with its historical character
• B)zoning laws prohibiting commercial businesses in a residentially zoned area
• C)major hotel chains opening competing "bed and breakfast" hotels on adjacent lots
• D)encroaching shopping centers and malls that push up real estate prices

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Definitions:

Performance Targets

Specific goals set for individuals or teams to measure and evaluate their efficiency and effectiveness.

Intrinsic Motivation

The drive to do something because it is inherently interesting or enjoyable, without needing external reward or recognition.

Extrinsic Motivation

Motivation driven by external rewards such as money, fame, grades, or praise, in contrast to intrinsic motivation, which is driven by internal personal satisfaction.

Call Centre

A centralized office used for the purpose of receiving or transmitting a large volume of requests by telephone, often related to customer service.