Enlisting Employees' Sustained and Energetic Commitment to Good Strategy Execution

question 2

Multiple Choice

Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the strategic priorities and financial objectives is best done by

• A)having top executives commit to making employees the company's most valuable competitive asset.
• B)developing core competencies in the use of TQM, Six Sigma programs, and business process reengineering.
• C)resourceful and effective use of motivational incentives, both monetary and nonmonetary.
• D)clever and innovative use of benchmarking and best practices.
• E)providing employees with a high degree of job security and attractive perks.

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Definitions:

Compliance

The act of conforming to a request, command, or set of rules, often analyzed in social psychology to understand obedience and group behavior.

Obedience

A form of social influence where an individual acts in response to a direct order from another individual, usually an authority figure.

Persuasion

The act or process of influencing someone's beliefs, attitudes, or behaviors through argument, reasoning, or appeal.

Groupthink

A behavioral pattern observed in groups where the pursuit of agreement or uniformity leads to choices that are illogical or counterproductive.