A Useful Guideline in Designing Strategy-Facilitating Policies and Operating Procedures

question 50

Multiple Choice

A useful guideline in designing strategy-facilitating policies and operating procedures is

• A)to prescribe enough policies to give organizational members clear direction in implementing strategy and to place desirable boundaries on their actions, then empower them to act within these boundaries however they think makes sense.
• B)that strictly enforced policies work better than loosely enforced policies.
• C)that more policies/procedures work better than few policies/procedures and that strict enforcement always beats lax enforcement.
• D)to let individuals act in an empowered and self-directed way, subject only to the constraint that their actions and behavior be ethical and in step with the corporate culture.
• E)to prescribe enough policies and procedures that little is left to chance in performing value chain activities; employees should have no leeway to do things in a manner that deviates from the company's best practices standard.

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Definitions:

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