When Trying to Change a Problem Culture, Management Should Undertake

question 92

Multiple Choice

When trying to change a problem culture, management should undertake such steps as

• A)selecting a team of key employees to lead the culture change effort and design a plan for cultural change.
• B)identifying facets of the present culture that are supportive of good strategy execution and which ones are not and then specifying what new actions, behaviors, and work practices are needed in the new culture to improve performance.
• C)drawing up an action plan to change the present culture and then persuading company personnel why this plan of action is good and will be successful.
• D)conducting an employee survey to determine the organization's cultural norms and what company personnel like and dislike about the current culture.
• E)employing a consultant with expertise in culture change and following his or her advice on how to proceed.

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Definitions:

Bounce Height

A measurement of how high an object rebounds after being dropped or released from a height.

Drop Height

The vertical distance through which an object is allowed to fall, often used in experiments to assess impacts or performance at various heights.

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Scatterplot

A statistical graph type that illustrates the association between two variables by displaying data values for a dataset.