When Should a Culture Be Changed as Rapidly as Can

question 93

Multiple Choice

When should a culture be changed as rapidly as can be managed?

• A)Never, because the actions and behaviors needed to execute the new strategy successfully are well entrenched, and thus are not changeable
• B)Only rarely, because it is natural for company personnel to cling to existing practices and to be wary of new approaches
• C)When a company decides on any innovations to its products or services
• D)When a strong culture is unhealthy or otherwise out of sync with the actions and behaviors needed to execute the strategy successfully
• E)When the case for cultural reform is not credible, symbolic, nor substantive

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Definitions:

Warranty Of Trade Usage

A guarantee implied in a transaction, based on the customary practices and standards in a particular industry.

Volkswagen Of America

is the US subsidiary of the Volkswagen Group, a major German automaker, responsible for the sales, marketing, and service of Volkswagen and Audi vehicles in the United States.

Defective

Having a fault or flaw that impairs usability, quality, or safety, often used in the context of products or goods.

Magnuson-Moss Act

A federal law in the United States that was enacted to protect consumers from deceptive warranty practices.