In Her Tutorial Class, Sue Signals Her Attention by Nodding

question 58

Multiple Choice

In her tutorial class, Sue signals her attention by nodding, making supportive sounds and by looking at the tutor. Inwardly, she is quite bored. Sue is using:

• A) back-channel communication.
• B) intimacy equilibrium.
• C) the de Jong feedback loop.
• D) impression management.

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Definitions:

Negotiators

Individuals involved in discussions aimed at reaching an agreement or compromise between two or more parties.

NLRA

The National Labor Relations Act, a foundational statute in United States labor law that protects the rights of employees to organize and to bargain collectively with their employers, and to engage in other protected concerted activities.

Bargaining Process

Negotiations between employers and employee representatives (usually unions) on work conditions, wages, and benefits aiming for a mutual agreement.

First Contract Negotiations

This term refers to the initial bargaining and agreement process between an employer and a newly formed or recognized union to establish terms of employment.