In Her Tutorial Class, Sue Signals Her Attention by Nodding

question 58

Multiple Choice

In her tutorial class, Sue signals her attention by nodding, making supportive sounds and by looking at the tutor. Inwardly, she is quite bored. Sue is using:

• A) back-channel communication.
• B) intimacy equilibrium.
• C) the de Jong feedback loop.
• D) impression management.

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Definitions:

Substitution

The act of replacing one product, service, or material with another that performs the same function, often to achieve cost-savings or improve performance.

Recycling

The process of converting waste materials into new materials and objects, as a way to reduce consumption of fresh raw materials.

Supplier Selection

The process of evaluating and choosing suppliers based on criteria such as price, quality, reliability, and service to best meet an organization’s needs.

Environmental Impact

The effect of human activities or industrial processes on the natural environment, including pollution and resource depletion.