By Effective Operations Management,we Can______

question 74

Multiple Choice

By effective operations management,we can______.

• A)increase costs to the consumer
• B)improve quality of goods and service
• C)reduce the aesthetic appearance of goods
• D)deliver products to customer more slowly

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Definitions:

Distraction

An event or object that draws someone's attention away from the task at hand or their intended focus.

Active Listening

The act of concentrating on the true meaning of what others are saying.

Sensing

The way listeners pay attention to the signals sent from the speaker.

Responding

The way active listeners provide feedback to the speaker.