Which of the Following Is a Characteristic of a Product

question 39

Multiple Choice

Which of the following is a characteristic of a product or good (i.e.,not a service) ?

• A)helps to transform the customer physically or psychologically
• B)is intangible
• C)can be inventoried (i.e.,produced and used later)
• D)always requires a high degree of customer contact

---

Definitions:

Quality Cost Report

A document that outlines the expenses associated with preventing, detecting, and correcting defective work or products.

Prevention Cost

Expenses incurred to avoid defects in products or services.

Quality Cost Report

A document that outlines the costs associated with ensuring the quality of products or services, including prevention, appraisal, and failure costs.

Appraisal Cost

The expenses associated with ensuring quality and compliance of products or services, including testing, inspections, and audits.