Achieving Total Quality Requires ______

question 18

Multiple Choice

Achieving total quality requires ______.

• A)the commitment of the organization's management and employees
• B)the involvement of the United Nations
• C)the involvement of the ISO
• D)the involvement of the U.S.Senate

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Definitions:

Human Capital Stock

The collective skills, knowledge, and abilities possessed by an organization's workforce considered as an asset or investment.

Forecasting Envelope

A method used to predict the future range of possible outcomes for various scenarios, often used in planning and budgeting.

Projection

A forecast or estimate of future situation or trend based on a study of present conditions.

Contingency Plans

Preparatory measures designed to help organizations rapidly respond to unexpected events or emergencies.