The Four Seasons Hotel and Toyota Are Cited as Examples

question 99

Multiple Choice

The Four Seasons Hotel and Toyota are cited as examples for which quality characteristic?

• A)durability
• B)reliability
• C)performance
• D)timeliness

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Definitions:

Diversification Analysis

A strategic approach used by businesses to expand their operations by entering into new markets or developing new products, often to mitigate risks associated with over-reliance on a single revenue stream.

R&D-Manufacturing Efficiencies

Improved productivity and innovation resulting from close coordination between research and development (R&D) and manufacturing processes.

Market Segments

Subsets of a market made up of consumers or organizations with similar attributes who are expected to respond similarly to marketing strategies.

Strategic Marketing Process

A structured method for developing, implementing, and assessing marketing tactics to accomplish business goals.