The Goal of Managing Quality in the Service Sector ______

question 98

Multiple Choice

The goal of managing quality in the service sector ______.

• A)is no different from that of the manufacturing sector
• B)differs at different times
• C)differs for different customers
• D)is less important than quality in the manufacturing sector

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Definitions:

Manic-depressive Illness

A mood disorder characterized by dramatic shifts in mood, energy, and activity levels, also known as bipolar disorder.

Bipolar Disorder

A mental health condition characterized by extreme mood swings, including emotional highs (mania or hypomania) and lows (depression).

Manic-depressive Illness

Another term for bipolar disorder, characterized by mood swings that include emotional highs (mania or hypomania) and lows (depression).

Autism

A developmental disorder characterized by difficulties with social interaction and communication, and by restricted and repetitive behavior.