Which of the Following Is NOT a Category of Quality

question 81

Multiple Choice

Which of the following is NOT a category of quality costs?

• A)performance costs
• B)prevention costs
• C)appraisal costs
• D)internal failure costs

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Definitions:

Procedural Justice

A judgment that fair methods were used to determine the consequences an employee receives.

Interactional Justice

A judgment that the organization carried out its actions in a way that took the employee's feelings into account.

Job Withdrawal

A set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally.

Job Satisfaction

The degree to which employees feel content with their job roles, responsibilities, and work environment, influencing their motivation and performance.