TQM ______

question 64

Multiple Choice

TQM ______.

• A)is a quick fix
• B)is costless because quality is free
• C)may take several years to implement fully
• D)is required to meet ISO certification standards

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Definitions:

Wicker Furniture

Furniture made from woven organic materials like rattan, bamboo, cane, or synthetic fibers designed for outdoor or indoor use.

Purchasing Decision

The purchasing decision is the process that leads a consumer to buy a product or service, involving the recognition of needs, the evaluation of options, and the final selection.

Customer Relationship Model

A framework for managing and analyzing a company's interactions with its customers, aiming to improve relationships.

Salespeople

Professionals who specialize in selling products or services, often working on commission and responsible for meeting sales targets.