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______ involves the development and calculation of key metrics to evaluate the progress of the organization.
Habituation
The diminishing response to a frequently repeated stimulus over time.
Observational Learning
A learning process through which behaviors are acquired by watching and imitating the actions of others, also known as modeling.
Operant Conditioning
An instructional process wherein the forcefulness of a behaviour is changed by the application of incentives or deterrents.
Conditioned Response
A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus.
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